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Mastering ISO/IEC 17025: 2017

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Quality management requirement for test and calibration laboratories

A comprehensive training course on the requirements of ISO/IEC 17025: 2017 to provide participants with a detail understanding of the concepts and requirements of the standard together with an overview of the steps required to implement the standard with a view to becoming independently accredited.  The course covers basic quality concepts such as customer focus, the process approach, continual improvement and risk management.  The course addresses the relationship between ISO/IEC 17025 and ISO 9001; the difference between certification and accreditation, an overview of the content of ISO/IEC 17025 followed by an in depth examination of each clause of the standard.    These include impartiality, confidentiality, organisation and responsibilities, personnel, facilities and environment, equipment, traceability, purchasing, subcontracting, contract review, methods, sampling, measurement uncertainty,  quality control, reporting, complaints, nonconformance handling, IT systems, records, document control, risks and opportunities, corrective action, improvement, internal audit and management review.

What you’ll learn

  • The fundamental concepts of quality, quality assurance, management and improvement and how this relates to a laboratory environment.
  • The relationship between ISO/IEC 17025 and other quality standards and the concept of laboratory accreditation.
  • The detail requirements of each clause of ISO/IEC 17025: 2017.
  • Pointers relating to documentation and implementing a Laboratory Quality Management System with a view to obtaining accreditation.

Course Content

  • Introduction –> 1 lecture • 3min.
  • Quality Concepts –> 1 lecture • 6min.
  • Quality Concepts –> 1 lecture • 7min.
  • Quality Concepts –> 1 lecture • 9min.
  • Quality Concepts –> 1 lecture • 7min.
  • Quality Concepts –> 1 lecture • 6min.
  • ISO/IEC 17025 –> 1 lecture • 6min.
  • ISO/IEC 17025 –> 1 lecture • 6min.
  • ISO/IEC 17025 and related standards –> 1 lecture • 6min.
  • Certification and Accreditation –> 1 lecture • 12min.
  • Structure of ISO/IEC 17025 –> 1 lecture • 8min.
  • Structure of ISO/IEC 17025 –> 1 lecture • 7min.
  • Structure of ISO/IEC 17025 –> 1 lecture • 6min.
  • Structure of ISO/IEC 17025 –> 1 lecture • 5min.
  • ISO/IEC 17025 Detail Requirements –> 1 lecture • 12min.
  • ISO/IEC 17025 Structural Requirements –> 1 lecture • 10min.
  • ISO/IEC 17025 Resource Requirements –> 1 lecture • 9min.
  • ISO/IEC 17025 Resource Requirements –> 1 lecture • 9min.
  • ISO/IEC 17025 Resource Requirements –> 1 lecture • 15min.
  • ISO/IEC 17025 Resource Requirements –> 1 lecture • 10min.
  • ISO/IEC 17025 Resource Requirements –> 1 lecture • 12min.
  • ISO/IEC 17025 Process Requirements –> 1 lecture • 12min.
  • ISO/IEC 17025 Process Requirements –> 1 lecture • 10min.
  • ISO/IEC 17025 Process Requirements –> 1 lecture • 10min.
  • ISO/IEC 17025 Process Requirements –> 1 lecture • 6min.
  • ISO/IEC 17025 Process Requirements –> 1 lecture • 9min.
  • ISO/IEC 17025 Process Requirements –> 1 lecture • 6min.
  • ISO/IEC 17025 Process Requirements –> 1 lecture • 7min.
  • ISO/IEC 17025 Process Requirements –> 1 lecture • 15min.
  • ISO/IEC 17025 Process Requirements –> 1 lecture • 12min.
  • ISO/IEC 17025 Process Requirements –> 1 lecture • 10min.
  • ISO/IEC 17025 Process Requirements –> 1 lecture • 18min.
  • ISO/IEC 17025 Process Requirements –> 1 lecture • 14min.
  • ISO/IEC 17025 Process Requirements –> 1 lecture • 10min.
  • ISO/IEC 17025 Process Requirements –> 1 lecture • 7min.
  • ISO/IEC 17025 Process Requirements –> 1 lecture • 17min.
  • ISO/IEC 17025 Management System Requirements –> 1 lecture • 6min.
  • ISO/IEC 17025 Management System Requirements –> 1 lecture • 9min.
  • ISO/IEC 17025 Management System Requirements –> 1 lecture • 12min.
  • ISO/IEC 17025 Management System Requirements –> 1 lecture • 7min.
  • ISO/IEC 17025 Management System Requirements –> 1 lecture • 8min.
  • ISO/IEC 17025 Management System Requirements –> 1 lecture • 13min.
  • ISO/IEC 17025 Management System Requirements –> 1 lecture • 12min.
  • ISO/IEC 17025 Management System Requirements –> 1 lecture • 12min.
  • ISO/IEC 17025 Management System Requirements –> 1 lecture • 9min.
  • Documentation –> 1 lecture • 13min.
  • Implementation –> 1 lecture • 14min.
  • Implementation –> 1 lecture • 13min.
  • Accreditation –> 1 lecture • 6min.
  • Accreditation –> 1 lecture • 7min.
  • Summary –> 1 lecture • 2min.

Mastering ISO/IEC 17025: 2017

Requirements

A comprehensive training course on the requirements of ISO/IEC 17025: 2017 to provide participants with a detail understanding of the concepts and requirements of the standard together with an overview of the steps required to implement the standard with a view to becoming independently accredited.  The course covers basic quality concepts such as customer focus, the process approach, continual improvement and risk management.  The course addresses the relationship between ISO/IEC 17025 and ISO 9001; the difference between certification and accreditation, an overview of the content of ISO/IEC 17025 followed by an in depth examination of each clause of the standard.    These include impartiality, confidentiality, organisation and responsibilities, personnel, facilities and environment, equipment, traceability, purchasing, subcontracting, contract review, methods, sampling, measurement uncertainty,  quality control, reporting, complaints, nonconformance handling, IT systems, records, document control, risks and opportunities, corrective action, improvement, internal audit and management review.

The course also covers typical management system documentation structures and a roadmap of the steps required to implement the standard.  The course also covers the role of accreditation bodies and the process of obtaining independent recognition as well as the subject of scopes of accreditation.

The course is supported with key pdf slides, a useful graphic representing the standard and features quizzes to allow participants to test their understanding of the content of the standard.  Practical exercises are also included in the course for participants to apply specific concept to their own organisations.

We are unable to provide a copy of the ISO/IEC 17025 standard for copyright reasons, but it would be useful if participants could obtain their own copy for reference during the course.

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